Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you use our services, including:

• Personal details: Name, email address, phone number, and postal address when you register for an account or submit a contact form.
• Case information: Details about your legal matter that you share through our portal or consultation services.
• Account data: Login credentials and account preferences.
• Communication records: Messages exchanged through our AI legal assistant and contact forms.
• Usage data: Browser type, device information, pages visited, and interaction patterns collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our legal services and client portal.
• Communicate with you about your cases, consultations, and enquiries.
• Personalise your experience on our platform.
• Process transactions and send related notifications.
• Comply with legal obligations and protect our legal rights.
• Analyse usage patterns to improve our website and services.

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorise us to share information with third parties.
• Legal obligations: When required by law, regulation, or court order.
• Service providers: With trusted third-party vendors who assist in operating our platform (e.g., hosting, email services), bound by confidentiality agreements.
• Professional necessity: With courts, opposing counsel, or other parties as necessary to represent your legal interests, with your prior informed consent.

4. Attorney–Client Privilege

All communications between you and our advocates in the course of seeking or providing legal advice are protected by attorney–client privilege under the Advocates Act (Cap 16, Laws of Kenya). This privilege is in addition to, and not limited by, our obligations under this Privacy Policy.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure authentication protocols, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention requirements.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@prow.co.ke.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include essential cookies required for the site to function and analytical cookies that help us understand how visitors use our site. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: